Airlines must now post a single page of passenger rights on their websites
What happened
Airlines must now create and post a one-page summary of passenger rights on their websites. This means passengers can easily find information about what airlines owe them for delays, cancellations, and lost baggage.
Why it matters
For years, passengers had to dig through complex legal documents or airline terms and conditions to understand their rights during travel disruptions. This rule makes that information immediately accessible and standardized across all major carriers. It shifts the burden of finding information from the passenger to the airline.
The signal
Watch for how prominently airlines display this document on their websites and whether the summaries are genuinely easy to understand.