Phone companies must now report every 911 and 988 outage
What happened
The US communications regulator can now force phone companies to report outages for emergency call services. This means the rules about how companies must collect and share data on 911 and 988 disruptions are now in effect.
Why it matters
Regulators have wanted better data on emergency call service failures for years. This made it hard to find weak points or hold companies accountable. Now, the US communications regulator has the legal authority to demand this information. This could lead to a clearer picture of system failures and potentially more reliable emergency services.
The signal
Watch for the first public reports or analyses from the US communications regulator that use this newly collected outage data.