The world is being quietly rearranged by people who write very long documents.


The title they went with Disruptions to Communications; Improving 911 Reliability; Ensuring the Reliability and Resiliency of the 988 Suicide & Crisis Lifeline; Rules Concerning Disruptions to Communications; Implementation of the National Suicide Hotline Improvement Act of 2018 Noisy translates that to

Phone companies must now report every 911 and 988 outage


The US communications regulator can now force phone companies to report outages for emergency call services. This means the rules about how companies must collect and share data on 911 and 988 disruptions are now in effect.
Regulators have wanted better data on emergency call service failures for years. This made it hard to find weak points or hold companies accountable. Now, the US communications regulator has the legal authority to demand this information. This could lead to a clearer picture of system failures and potentially more reliable emergency services.
Watch for the first public reports or analyses from the US communications regulator that use this newly collected outage data.

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