Prison phone companies might have to lower their rates, again

The US communications regulator is asking for more public comment on setting permanent price caps for phone and video calls from prisons. This could mean lower costs for incarcerated people and their families, but also changes to how prisons get paid for providing these services.

For years, families of incarcerated people have paid extremely high fees to stay in touch. The US communications regulator has been trying to lower these costs since 2013, but providers have found ways around the rules. This proposal aims to set permanent caps and close loopholes, which could finally make communication more affordable and consistent.