Text and video 911 calls must now work reliably across all networks

The US government just set new rules for the next generation of 911 services. This means emergency calls using text, video, or data must be reliable and transfer smoothly between different networks.

For decades, 911 systems relied on old phone lines, limiting emergency calls to voice only. As cities upgrade to internet-based systems, these new rules ensure that text and video calls will actually connect and not drop when transferred between different service providers. This clears a major hurdle for the nationwide rollout of modern emergency services.